THE ORIGINAL DULCES ENCHILADOS ONLINE STORE!
All orders are processed 2-4 business days. We try our best to get orders out immediately but please allow up to 4 business days for processing. Processing and shipping time estimates do not account for holidays or non-business days. Packages will be shipped in the order they are received. Remote areas may require additional time for delivery.
Rates will be shown during the checkout process prior to payment. Please allow up to 2-4 business days for processing and 1-5 business days after processing for delivery (based on distance). All orders received after 2:00 PM PST will begin processing the next business day.
We do not ship overnight at this time.
We do not ship internationally at this time.
We are not responsible for packages delivered incorrectly or lost due to incorrect shipping information provided by the customer at the time the order is placed.
If a package is returned to Pica Pica TX due to an incorrect shipping address provided by you the customer, a subtotal refund will be initiated. No refund on the shipping cost.
We are not responsible for lost or stolen packages CONFIRMED TO BE DELIVERED to your address by the USPS after they leave our warehouse.
You’ll receive a shipping confirmation email with a tracking number as soon as your order has been processed. Please allow up to 24 hours for the tracking number to become active/update. If you receive your confirmation email after 2 PM CST on a Friday, please allow until the following Monday for tracking to become available.